Privacy Policy

Effective Date: January 22, 2026

Welcome to https://www.productshop.io (the "Site"), owned and operated by The Product Shop ("ProductShop," "we," "us").

1. Person Responsible for Personal Information

In accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25), the person responsible for personal information is:

2. Scope

This Privacy Policy applies solely to https://www.productshop.io and its subdomains.

It does not apply to client platforms, products, or services developed by ProductShop, nor to third-party websites accessible through external links.

3. Personal Information Collected

We collect only the following personal information.

a) Information provided voluntarily

When you submit a form on the Site:

• Name
• Email address
• Message content

b) Information collected automatically

For analytics and security purposes:

• IP address
• Device type
• Browser type
• Approximate location (country, region)
• Navigation data (pages visited, duration)

No sensitive personal information is collected.

4. Purpose of Collection

Personal information is collected solely for the following purposes:

• Responding to inquiries submitted through the Site
• Business development follow-up related to explicit requests
• Analyzing Site usage to improve performance and security

Personal information is not used for marketing purposes and is not reused without explicit consent.

5. Consent

• Consent is obtained when users voluntarily submit a form
• No personal information is collected without user action
• No marketing emails are sent
• An unsubscribe mechanism is available where subscriptions are offered

6. Cookies and Analytics

We use:

• Google Analytics
• Vercel Analytics

These tools are used solely to understand Site usage and improve performance.

You may configure your browser to refuse non-essential cookies.

7. Retention

• Form submissions are retained for a maximum of 2 years
• Data is periodically deleted, including information stored in Google Sheets
• Certain technical data may be retained by our service providers according to their own retention policies

8. Data Hosting and Location

Personal information is hosted:

• In Canada
• On self-hosted infrastructure
• Through providers including Vercel and DigitalOcean

Some data may be processed outside Quebec. Reasonable safeguards are implemented to ensure adequate protection.

9. Disclosure of Information

Personal information is not sold or rented.

It may be disclosed only to:

• Hosting and analytics service providers
• Authorities when required by law

10. Automated Decision-Making and AI

ProductShop does not use automated decision-making, profiling, or artificial intelligence systems that have an impact on Site users.

11. Security Measures

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. Absolute security cannot be guaranteed.

12. Privacy Incidents

In the event of a privacy incident presenting a serious risk of harm:

• Affected individuals will be notified
• Quebec's privacy authority will be informed as required by law

13. User Rights

You have the right to:

• Access your personal information
• Request correction
• Withdraw consent where applicable

Requests may be sent to: james@productshop.io

14. Updates

This policy may be updated to reflect legal or operational changes. The effective date will be revised accordingly.